Contact support by email, phone or your Customer Portal.
Got technical issues? Please read our FAQ’s and try a power cycle. Many issues are solved by a power cycle of your router saving you time spent talking to us.
Our support operating hours are Monday to Friday 9:00am to 5:00pm, with limited email support available outside of these hours for technical faults. You can also log into the Customer Portal and log a Support Ticket.
In relation to a technical fault outside of the business hours, we will respond as promptly as possible.